Your Festive Wonderland, Carefully Packaged and Sent with Care
Dear Festive Friend,
At Northlight Sale Store, we believe the magic of the holidays should be effortless, from the moment you find that perfect ornament on our site to the moment your carefully curated decorations arrive at your home. We know you’re busy creating cherished memories, baking festive treats, and planning gatherings. That’s why we’ve designed our delivery process to be as reliable, transparent, and stress-free as the holiday season should be.
Whether you’re a budget-savvy decorator in a cozy city apartment, a family in the suburbs building traditions, or a holiday host preparing for the big celebration, we’re committed to getting your festive essentials to you efficiently and securely.
Our Promise: From Our Warehouse to Your Home
Every dazzling pre-lit tree, every charming ornament, and every roll of festive wrapping paper is handpicked for its quality and magic. We treat your order with the same care, ensuring it reaches you ready to transform your space.
✨ Quick Summary for the Holiday Hustle:
- Processing Time: 1-2 business days to carefully prepare your order.
- Shipping to: We deliver festive joy globally (excluding a few logistical exceptions in Asia and remote areas).
- Easy Returns: Not quite right? You have 15 days from receipt to initiate a return.
Choose Your Shipping Journey
Select the option that best fits your timeline and budget. Both methods are handled by our trusted global partners.
Ideal when you’re ready to start decking the halls! We partner with DHL or FedEx for reliable, trackable delivery.
- Cost: A flat fee of $12.95.
- Delivery Timeline: Your holiday magic typically arrives within 10-15 business days after it leaves our warehouse.
Perfect for getting your Christmas tree or outfits in plenty of time for the festivities.
Plan ahead and save! For orders over $50, enjoy free shipping via EMS.
- Cost: FREE on qualifying orders.
- Delivery Timeline: Please allow 15-25 business days for delivery after shipment.
A wonderful option when you’re stocking up on ornaments, dining supplies, or wrapping paper for the season.
A Smooth Delivery Experience, Worldwide
Our mission is to bring “holiday spirit to doorsteps far and wide.” Once your order is on its way, you’ll receive tracking information so you can follow its journey. While we strive to reach every corner of the globe, please note that delivery to some parts of Asia and extremely remote locations may not be available due to logistical constraints.
Hassle-Free Returns & Customer Care
We stand by the quality of our curated collections from brands like Northlight and National Tree Company. However, if something isn’t perfect, you have 15 days from the date you receive your item to contact us about a return. We’re here to help make it right, ensuring your holiday remains bright.
Questions About Your Order? Our friendly team is here to assist.
📍 Find us at: 2584 Harron Drive, Baltimore, US 21201
✉️ Email us at: [email protected]
Thank you for letting Northlight Sale Store be a part of your holiday story. We are honored to help you create a home filled with light, laughter, and unforgettable celebrations.
Warmly,
The Northlight Sale Store Team