Term and Conditions

1. Acceptance of Terms

By accessing and using tefestivedecoration.com (the “Site”), you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our Site or services.

2. Website Use and Intellectual Property

All content on this Site, including text, images, logos, graphics, and product designs, is the property of Northlight Sale Store or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

3. Product Information and Services

Our store specializes in handpicked, high-quality festive products designed to bring magic to your home. Our product categories include:

• Christmas Decorations & Ornaments: Carefully selected to add sparkle and tradition to your holiday space.
• Christmas Dining & Entertaining: Supplies to create warm, joyful gatherings.
• Christmas Outfits & Trees: Items to dress both your home and loved ones in festive style.
• Christmas Wrapping Paper & Supplies: To make every gift a delight.

We strive for accurate product descriptions and images, but slight variations may occur. If a product does not meet your expectations, please refer to our Return Policy.

4. Orders and Payment Terms

Placing an Order:

By placing an order, you make an offer to purchase goods under these Terms. We reserve the right to accept or decline your order for any reason, including stock availability or suspected fraud.

Pricing and Payment:

Prices are listed in US Dollars. We accept the following payment methods: VISA, MasterCard, JCB, and PayPal. Payment is processed securely at the time of order.

Shipping:

• Order Processing: Orders are lovingly processed within 1-2 business days after payment confirmation.
• Standard Shipping: Via DHL or FedEx. Cost: $12.95. Estimated delivery: 10-15 business days after dispatch.
• Free Shipping: Available on orders over $50, shipped via EMS. Estimated delivery: 15-25 business days after dispatch.
• Shipping Region: We ship globally, excluding some remote areas and parts of Asia. Please contact us if unsure about your location.

You will receive a tracking notification once your order is dispatched.

5. Returns, Exchanges, and Refunds

Your satisfaction is our priority. Please review our detailed policy below.

Return Window & Condition:

We gladly accept returns and exchanges within 15 days of you receiving your order. Items must be unused, in original packaging, and in perfect condition.

Process:

1. Contact our Customer Care at [email protected] within 15 days of delivery.
2. We will provide a Return Merchandise Authorization (RMA) number and return address.
3. Securely pack the item with all parts and a copy of your order confirmation.
4. Ship using a trackable and insured service to:
   Northlight Sale Store, 2584 Harron Drive, Baltimore, MD 21201, United States.
5. Email us the tracking info. We process returns/exchanges within 3-5 business days of receipt.

Refunds:

Refunds are issued to the original payment method within 5-10 business days after processing. Original shipping costs are non-refundable.

Non-Returnable Items:

• Personalized or custom-made items.
• Opened seasonal consumables (e.g., specialty foods, opened candles).
• Items damaged due to customer mishandling.
• Clearance or final sale items.

6. User Obligations and Responsibilities

• Provide accurate and complete information when placing an order.
• Ensure your delivery address is correct and accessible.
• Inspect delivered goods promptly and notify us of any issues within the return window.
• Use products as intended and in accordance with any provided instructions.
• Comply with all applicable local laws regarding the use and import of purchased goods.

7. Limitation of Liability

Northlight Sale Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products, including but not limited to loss of profits, data, or enjoyment. Our total liability for any claim shall not exceed the purchase price of the product in question.

We are not responsible for delays or failures in performance due to circumstances beyond our reasonable control, such as acts of nature, carrier delays, or supply chain disruptions.

8. Privacy and Data Protection

We treat your personal information with care and respect. Our Privacy Policy explains how we collect, use, and protect your data. By using our Site, you consent to such processing.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Maryland, United States. Any disputes shall be resolved in the courts located in Baltimore, MD. We encourage you to contact us first at [email protected] to seek an amicable resolution.

10. Changes to Terms

We may update these Terms and Conditions from time to time. The latest version will always be posted on this page with the effective date. Your continued use of the Site after changes constitutes acceptance of the new terms.